Sunny and I would to express our appreciation for the great job that your company did on our home when we experienced serious water damage back in April. When the adjuster came out and realized we needed a water mitigation company, he called your company. You were there, along with your guys, within an hour. I cried when I realized how much damage we had to our home. You were very compassionate and you will never know how much that meant to me.
You worked very closely with Scott Jones, our adjuster, to make sure that our claim was properly handled. As soon as the claim was approved, you called a meeting for my husband and me as well as our tenants. You explained the renovation/repair process and how long you thought it would take.
We encountered many little bumps along the way, but you and your guys….Ken, Richard Britt, Rick Rockwell, and Chewy were always available when I text you or called you. You helped us with issues such as the downdraft piping for the new cook-top and the installation of new light fixtures which were not even related to our claim. Thank you so so much .
I know that it was difficult for our tenants to remain in the house during the renovation process, but I appreciate your company working with them and keeping them informed of what was going on.
The house looks so beautiful now. One of the things that I am so pleased with is the porcelain tile that you allowed me to select in place of the congoleum. It is absolutely beautiful and adds so much value to our home. Adrian did a super good job installing it.
I want to acknowledge your supervisor Doug Werner who came at the end of the job. He was such a delight to work with. He is definitely a people person. Our tenant couldn't praise him enough!
In conclusion, I would certainly recommend Network Property Restoration to anyone who is in need of repairs from water damage and or restoration of their property. Thank you again for helping us to get through this process. Thank you for working with our insurance company to get us reinstated when they canceled our policy.
With best regards for the future.
Linda and Sunny Grant